If you’ve made a wrong recharge on PhonePe and want to get a refund, here’s a step-by-step guide to help you through the process:
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Open the PhonePe App: Launch the app on your device.
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Navigate to Transaction History: Tap on the “History” or “Transactions” option in the app.
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Find the Incorrect Recharge: Scroll through your transactions to locate the recharge that was done incorrectly.
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Select the Transaction: Click on the specific transaction to view its details.
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Look for Refund Option: Depending on the nature of the transaction, you might see an option labeled “Refund” or “Dispute.” Tap on it.
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Provide Necessary Information: Fill in any required details, such as the reason for the refund, and submit your request.
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Wait for Confirmation: After submitting your refund request, check your app notifications or email for updates on the status of your refund.
Important Notes:
- Time Frame: Refunds may take a few days to process, depending on the bank or payment method used.
- Customer Support: If you can’t find the refund option or need further assistance, contact PhonePe customer support through 070-7590-7421 the app or their official website.
Make sure to keep any relevant transaction details handy when you contact support.